Privacy Policy

Overview

Insider Louisville respects the privacy of its readers. This policy applies to information received through this website and through direct electronic correspondence with us. It does not govern websites or services operated independently by other organizations.

By using this website, you acknowledge this policy. If you do not agree with it, please discontinue use of the site. We may revise the policy as our practices or legal requirements change; the revision date appears at the top of this page.

Children’s privacy

This website is intended for a general news audience and is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has supplied such information, email info@insiderlouisville.com-us.com so we can review and, where appropriate, delete it.

Information we collect

Information you choose to provide

We may receive information when you contact us, send a news tip, subscribe to a newsletter, submit a form, or otherwise correspond with the site. Depending on the request, this may include:

• Your name and email address.
• The content of your message and any files you intentionally submit.
• Newsletter preferences or other service choices.
• Records of correspondence needed to answer or document your request.
• Search terms entered into the site search.

Please avoid sending sensitive personal information unless it is necessary. Information submitted for publication, such as a public comment or other reader contribution, may be visible to others if the relevant feature is available and you choose to use it.

Basic technical information

Our hosting and website systems may process limited technical information needed to deliver pages reliably and protect the site. This can include an internet protocol address, browser and device type, requested pages, approximate timestamps, error records, and security logs.

Cookies and local storage

The site may use essential cookies or comparable browser storage to remember functional preferences, maintain security, and make requested features work. We do not use third-party advertising pixels or cross-site behavioral tracking on this page.

You can usually block or remove cookies through your browser settings. Blocking essential storage may cause some website functions to work incorrectly.

How information is used

We may use information received through the website to:

• Present, maintain, secure, and troubleshoot the site.
• Respond to questions, correction requests, news tips, and other messages.
• Deliver a newsletter or another service you specifically request.
• Understand broad site performance and improve accessibility and usability.
• Maintain records, enforce applicable terms, and prevent misuse.
• Comply with a valid legal obligation or protect the rights and safety of readers and the site.
• Carry out another purpose explained when the information is collected, with your consent where required.

When information may be disclosed

We may share limited information with contractors and service providers that perform necessary functions on our behalf, such as website hosting or email delivery. They receive only the information needed for their work and are expected to protect it.

Information may also be disclosed when required by law, court order, or a valid government request; to investigate misuse or a security incident; or as part of an organizational transition where applicable legal protections remain in effect. Aggregated or de-identified information that does not reasonably identify an individual may be used to understand site operations.

Retention

We retain personal information only as long as reasonably necessary for the purpose for which it was collected, to maintain appropriate records, resolve disputes, protect the site, and satisfy legal requirements. Retention periods vary according to the type and purpose of the information. Security logs and backups may remain for a limited period before routine deletion.

Data security

We use reasonable administrative and technical safeguards intended to prevent unauthorized access, alteration, disclosure, or loss. Access is limited to those who need information for legitimate site operations. No internet transmission or storage system can be guaranteed completely secure, so please consider this when deciding what to submit.

Your choices and requests

You may unsubscribe from an email publication by using its unsubscribe option. You may also ask us to review, correct, or delete personal information you previously supplied, subject to identity verification and any information we must retain for legal, security, or recordkeeping reasons.

Depending on where you live, applicable law may provide additional rights concerning access, correction, deletion, restriction, or objection. To submit a privacy request, use the email listed below and describe the request clearly. We may ask for enough information to verify that the request concerns you.

External websites

News articles and informational pages may link to websites operated by others. Their privacy practices are governed by their own policies, not this one. Review those policies before providing information to an external service.

Changes to this policy

We may update this policy to reflect changes in site features, operating practices, or legal requirements. We will revise the date at the top of the page when changes are made. Material updates may also be noted elsewhere on the website.